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Privacy Policy for The Hand Car Wash Club

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Last Updated: September 12, 2025

The Hand Car Wash Club we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website [yourwebsite.com] or use our services, including form submissions and text message communications. By using our website or services, you agree to the practices described below.

 

1. Information We Collect

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We collect information you provide directly through our website or services, such as:

  • Personal Information: Name, phone number, email address, vehicle details, service preferences, or other data submitted via forms or communications.

  • Form Submission Data: Information entered into Wix Forms, such as booking details (e.g., service type, date) or customer inquiries.

  • Automatically Collected Data: IP address, browser type, device information, and website usage data collected via cookies or analytics tools (e.g., Wix analytics).

 

2. How We Use Your Information

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We use your information to provide, manage, and improve our car detailing services, including:

  • Processing and confirming bookings or service requests.

  • Sending automated text messages (SMS) for appointment confirmations, reminders, rescheduling prompts, or follow-ups (e.g., review requests) using form submission data.

  • Responding to customer service inquiries.

  • Analyzing website usage to enhance our services.

  • Complying with legal obligations or protecting our business interests.

 

3. Text Message Communications and Consent

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By providing your phone number through our website forms or other means, you expressly consent to receive text messages from us, including automated or pre-recorded messages, for purposes such as:

  • Confirming appointments (e.g., “Hi [Name], your [Service] is booked for [Date].”).

  • Sending reminders, updates, or feedback requests.

  • Responding to inquiries via SMS.

Text Messaging Opt-In and Data Sharing: Text messaging originator opt-in data and consent will not be shared with any third parties, excluding aggregators and providers of the Text Message services (e.g., Salesmsg, Zapier) used to facilitate these communications. Your consent to receive text messages is voluntary and not a condition of purchasing services. You may opt out at any time by replying “STOP” to any SMS we send.

 

4. Sharing Your Information

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We do not sell your personal information. We may share it with:

  • Service Providers: Third-party vendors (e.g., Wix for hosting, Salesmsg for SMS, Zapier for automation) that process data on our behalf to deliver services, bound by strict confidentiality agreements.

  • Legal Compliance: Authorities or parties as required by law (e.g., to comply with a subpoena or protect our rights).

  • Business Transfers: In the event of a merger, acquisition, or sale of business assets.

 

5. Cookies and Tracking

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We use cookies and similar technologies (e.g., Wix or Google Analytics) to improve user experience and track anonymized website usage. You can manage cookie preferences via your browser settings.

 

6. Data Security

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We implement reasonable security measures (e.g., encryption, secure Wix hosting) to protect your information. However, no system is fully secure, and we cannot guarantee absolute security.

 

7. Your Rights and Choices

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  • SMS Opt-Out: Reply “STOP” to any text message or email [yourcontactemail@example.com].

  • Access or Correct Data: Contact us to review or update your personal information.

  • Cookies: Disable cookies in your browser, which may affect site functionality.

 

8. Third-Party Links

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Our website may link to third-party services (e.g., payment processors). We are not responsible for their privacy practices. Review their policies before sharing information.

 

9. Children's Privacy

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Our services are not intended for individuals under 13. We do not knowingly collect data from children.

 

10. Changes to This Policy

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We may update this policy to reflect changes in practices or legal requirements. Updates will be posted on our website with the “Last Updated” date.

 

11. Contact Us

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For questions about this Privacy Policy or our data practices, contact:
[Your Mobile Car Detailing Business]
[yourcontactemail@example.com]
(971) -508-8018

By submitting your information through our website or services, you acknowledge that you have read and agree to this Privacy Policy, including our use of your phone number for text message communications.

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